A new website, “Coronavirus (COVID-19) Information for Employees and Patients” has been created to serve as a repository for Vanderbilt University Medical … In many cases, we can now see you from the safety of your home through telehealth video visits. Those manning the hotline recommend where patients should can go for assessment, if testing is advised. We get the gamut of questions, from ‘do I have it,’ to ‘I do have it, what do I do now?’”. Vanderbilt offers COVID-19 testing to current patients and employees. If you are a Vanderbilt employee or patient with fever, cough or shortness of breath and are concerned about the coronavirus, call (888) 312-0847 to be assessed. HR COVID-19 Resources COVID-19 Payroll Tax Deferment. This will cover the test kit for patients who meet CDC guidelines for testing, which can be performed in any approved laboratory location. Vanderbilt implements emergency relief fund, extended sick leave to help employees manage challenges related to COVID-19. Branch and her team created a list of FAQs based on early calls to the hotline, and updated the information daily early on to pass along to the schedulers answering the calls. If you have a COVID-19 concern, report it by calling the Public Health Ambassadore Hotline at 615-343-1352. Vanderbilt will not be implementing the payroll tax deferment program included in the August 8 Presidential Memorandum.. Initially, calls were answered until 10 p.m. “I was amazed at our team and how they were willing to do whatever needed to be done for our patients,” Branch said. The hotline is answered 7 a.m.-7 p.m., seven days a week. Vanderbilt University Medical Center. For all other travel, the March 2 guidance provided below remains in effect. The calls come in to VUMC’s Access Center where shifts of VUMC schedulers, working from home from 7 a.m. to 7 p.m. Central Time, seven days a week, ascertain if the caller is a current Vanderbilt patient or an employee. Hotline for Employees, Patients with Symptoms. If Student Health is closed, call the VUMC COVID-19 hotline at (888) 312-0847 for information about after-hours assessment site availability. Vanderbilt Nurse Faculty Practices Anchor Down, Step Up. Asymptomatic close contacts will now quarantine for 10 days. “It’s kept me busy while staying at home social distancing.”. COVID-19 hotline established Vanderbilt University Medical Center now has a dedicated hotline for its patients and employees who are concerned they could be ill with the disease COVID-19-- 888-312--0847. Vanderbilt University Medical Center (VUMC) continues to closely follow the COVID-19 outbreak. A new website, “Coronavirus (COVID-19) Information for Employees and Patients” has been created to serve as a repository for Vanderbilt University Medical Center COVID-19-related information.. A hotline is available at 888-312-0847 from 7 a.m. to 7 p.m. daily. The PHA Hotline is for reporting violations of COVID-19 campus protocols; the Fall 2020 Helpline (615-322-4357) you may be familiar with is for questions about … Around lunchtime, my wife developed fever. The state's coronavirus hotline, which also played a "Thank you for calling Vanderbilt" recording at some points during the hold music, operates … ×The Vanderbilt Television News Archive is currently closed to in-person research, but is still fulfilling loan requests. by Nancy Humphrey In early March Vanderbilt University Medical Center established a telephone hotline for its patients and employees concerned that they could be ill with COVID-19. Our group has worked so well to troubleshoot and answer questions, making sure we are giving out coordinated and succinct information to all of our patients and employees.”. Clinical and non-clinical employees from Monroe Carell Jr. Children’s Hospital at Vanderbilt, Vanderbilt Psychiatric Hospital and The Vanderbilt Clinic have been training for temporary redeployment to VUAH. Please also call any clinic before you arrive if you have respiratory symptoms, so that you can be given a mask before entering the facility. The line is open from 10 a.m.–10 p.m. “We communicate with April and Kyla in the command center, so we’re getting the most up-to-date information out to the patients who call. Apr. If you are a Vanderbilt employee or patient with fever, cough or shortness of breath and are concerned about the coronavirus, call (888) 312-0847 to be assessed. The hotline started with three nurse practitioners, and additional staff were trained and brought on as the calls began to increase. New Metro COVID-19 Hotline: The Metro Nashville Public Health Department recently launched a new COVID-19 information hotline: 615-862-7777. However, if you feel that you are ill, please call the hotline at 888-312-0847 to be screened. The new website, “Coronavirus (COVID-19) Information for Employees and Patients” was created to serve as a repository for VUMC’s COVID-19-related information. This line is for new and returning students and their families and is staffed from 8 a.m. - 5 p.m. CDT Monday through Friday. At this time, VUMC clinicians will not test patients for COVID-19 who are not exhibiting symptoms- fever, cough and difficulty breathing. Aug. 19, 2020 – Student Accountability Actions for COVID-19 Policy Violations. Vanderbilt’s insurance provider Aetna is taking significant steps in response to COVID-19. VUMC coronavirus website established. EOE/AA/Women/Minority/Vets/Disabled They are overseen by April Kapu, DNP, RN, ACNP-BC, associate nursing officer for VUMC Advanced Practice and director of the Office of Advanced Practice, and Kyla Terhune, MD, MBA, associate professor of Surgery and Vice President for Educational Affairs for VUMC and Associate Dean for Graduate Medical Education for Vanderbilt University School of Medicine.. “It’s been great to see the teamwork between many people who have never met, working to get information out to all of our patients quickly and easily to keep them as safe as possible,” Speros said. Questions range from those wanting to know if they should be tested to those who have tested positive and want to know when they can go back to work. Ascension … Vanderbilt Health currently only provides COVID-19 testing for our patients with symptoms or those without symptoms who are required to be tested before a scheduled surgery or procedure at VUMC. This site acts as a central hub for the State of Tennessee's response to COVID-19 and represents a collaboration between many State agencies. COVID-19 has hit Nashville’s largest hospital. “We were able to get a number not being utilized and hook that to the hotline, and get our schedulers trained as quickly as possible — all in the midst of sending them home to work.” About 200 nurses, nurse practitioners, physician residents and fellows are now involved in the clinician portion of the hotline, which is also active seven days a week, from 7 a.m. to 7 p.m., Central Time. VUMC’s COVID-19 hotline surpasses 20,000-call milestone, Message from Dr. Wright Pinson: Continued physical distancing is our most important tool, Register for the Healthcare Worker Exposure Response & Outcomes (HERO) Study, COVID-19 Vaccines and Allergies/Anaphylaxis, My Southern Health Blog: COVID-19 Content, Discover VUMC's breakthroughs in infectious disease, Information for Specific Diseases and Conditions, Monroe Carell Jr. Children's Hospital at Vanderbilt, Coronavirus (COVID-19) Information for Employees and Patients. This number is answered 7 a.m. - … I’ve been really proud of Vanderbilt and how we’ve been proactive in dealing with this outbreak.”. The website contains current information about COVID-19 prevention, updates from Medical Center leadership and from the Department of Infection Prevention, … You should call the VUMC COVID-19 hotline at (888) 312-0847 before proceeding to an assessment center. COVID-19 Resources COVID-19 Payroll Tax Deferment. “There have been many challenging questions from patients who are scared and confused and we’ve had a great team. The hotline team’s goal is to get back to patients in less than 30 minutes to an hour. “Alyssa and I have never met but we talk several times a day. “We didn’t know at first how many calls to anticipate, but we got appropriate staffing quickly and knocked those out as quickly as possible,” Speros said. If yes, they obtain the caller’s contact information and send a message to a group of clinicians working the hotline. For COVID-19 response, much of the focus is on Vanderbilt University Adult Hospital. The schedulers are managed by a team including Teresa Gillespie, operations manager for Patient Access Services. Effective immediately, Aetna will waive co-pays and member cost share for all diagnostic testing related to COVID-19. “It was quite a task to pull this well-oiled machine together in such a short period of time,” Branch said. Vanderbilt University Emergency Contact Numbers. *Despite the ongoing surge of incidents reported, the Centers for Disease Control and Prevention (CDC) and the United States … We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. As Vanderbilt University leadership considered whether it could bring students, faculty and staff back to campus safely in the fall, they knew that COVID-19 testing, contact tracing and symptom management were going to be necessary to protect the campus community. Call the Return to Campus Helpline at 615-322-4357. This line is available daily, 8 a.m.-5 p.m. Vanderbilt Health patients and employees with respiratory illnesses seeking more information about possible COVID-19 infection should call (888) 312-0847. Vanderbilt University Medical Center now has a dedicated hotline for its patients and employees who are concerned they could be ill with the disease COVID-19-- 888-312--0847. Branch said monitoring the Access Center hotline has been exhausting, but that she couldn’t be more pleased with how it’s worked out. Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. Coronavirus (COVID-19) Resources Hotline for Employees, Patients with Symptoms If you are a Vanderbilt employee or patient with fever, cough or shortness of breath and are concerned about the coronavirus, call (888) 312-0847 to be assessed. The hotline has since received more than 20,000 calls. Given her progression of symptoms, I decided to leave work and visit a Vanderbilt walk-in clinic for COVID-19 testing. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. Since January 2020, there have been over 1,800 reports of anti-Asian discrimination incidents related to COVID-19. The hospital’s designated coronavirus assessment site saw more than 11 hundred patients and in a matter of 24 hours, Vanderbilt’s lab completed … by Nancy Humphrey, News and Communications. I can’t say enough good things about them. Posted by Katherine Keith on Wednesday, August 19, 2020 in Community Messages.. 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