Talk to your neighbors. Most items have arrived already and have been fine. Although this matter is unlikely to happen, get yourself prepared about things to do when the delivery is confirmed, yet you get nothing will help you in many ways to stay in control. It means it's late and you're entitled, in the terms and conditions of Amazon Prime, of a month of free Prime. If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. A week ago I placed a pretty massive order on Amazon for Christmas. This is just to confirm that your tracking is 100% up-to-date and that it definitely says that the package has been delivered, not that it is in transit or out for delivery but that it has actually been delivered and isn’t physically there just yet. When UPS Says Delivered But No Package Amazon, What Should You Do? Not looking good Amazon. Why contact the carrier? Amazon says package was delivered, but it’s not here. 2. – No matter what the reason, it really is frustrating when you figure out that UPS says delivered but no package amazon that is delivered. Also, check with everyone at your address, as another person there may have received or … Amazon says package was delivered, but it’s not here. Close. We’re new to amazon selling. Not all addresses get deliveries directly to their doors. I really don't know whether I'm being unreasonable here - but as an Amazon Prime user I get next day delivery. Still on the truck out for delivery! Ask him about the whereabouts of your package, and if he has delivered it, to whom. Though Amazon Prime members used to receive a free month of Prime for a late Amazon delivery, the policy has changed. Until this week, that's always been at a reasonable hour - maybe up to 7 pm, but no later - tonight, they turned up at 9.15 - at which point I was in the middle of complaining to their online chat people who were assuring me delivery would be before 10 pm. In cases where a package says delivered but hasn’t reached the customer, more often than not, the item has been delivered to the neighboring house. Posted by 1 day ago. Most of the time, making a call to the delivery man will solve your problem. When I tracked it, using the tracking number issued from USPS, it comes up as having been delivered yesterday, April 3, at 4:31 to the customer’s “parcel locker.” ... help Reddit App Reddit coins Reddit premium Reddit gifts. Get on the phone as soon as 8:01 happens and get your free month! The carrier might have more information about the location of your order, or even a photo of where it has been left. If you genuinely don't have the stuff then go down the chargeback route. 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